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How to change your account details?
In order to change your account details such as bank account details, e-mail account or your name, please contact EstateGuru support via firstname.lastname@example.org and we will do the change for you.
How to share your account with other selected users?
In order to share your account with family members or your third party service providers, please go to "My account" sheet and enter the invitee's e-mail under "Account sharing" tab. After sending the invitation, the invited person needs to accept the invitation via their e-mail. After accepting the invitation they can view your account details. Please be aware that the invited person needs to have a registered account on the EstateGuru.co marketplace.
What is a Referral Bonus?
EstateGuru investors can earn an extra bonus by inviting their friends, acquaintances, and family members to join the platform. To receive your bonus, you should share your personal referral code (your EGU code) with the potential new investor. You can find your code at the top of your virtual account page or under the referral program sub-menu in the account settings section. For each new investor who joins and provides your code, we will give you a 0.5% bonus on any investment they make in the first three months after their account activation. This bonus will be credited to your investment account after the project the friend invested in gets funded. The same bonus is given to your friend, who also earns a 0.5% bonus on their first three months of investment.
What is EstateGuru?
We are an online peer-to-peer (p2p) debt funding platform where property developers and entrepreneurs can borrow funds from abroad international investor base and investors can invest in secured property loans. Currently, the borrowers and properties are in Estonia, Latvia, Lithuania, Finland, Germany, Portugal and Spain whereas investments reach us from 108 countries.
What payment options are accepted by EstateGuru?
Users are welcome to make their deposits to EstateGuru via SEPA payments, LHV bank link, but also through third party service providers such as Transferwise, Lemonway and Paysera. A user's first deposit is the means to verify the bank account, hence the first deposit needs to be done from the investor's personal bank account!
How is my investment secured?
All the loans are backed with a mortgage. Once the loan is fully invested, the borrower has to go to the notary office and enter into an agreement with the Security Agent to create a mortgage. The mortgage will then be registered at the Land Register (with the Security Agent as mortgagee on behalf of the investors). The Security Agent is a separate limited liability company whose primary purpose is to hold securities for the benefit of investors making investments via EstateGuru. The name of the entity is EstateGuru Tagatisagent OÜ. The entity is controlled by the leading Baltic law office of Triniti
What is the EstateGuru referral program and how does it work?
The EstateGuru referral program allows our users to earn extra money. In order to become a part of our referral program, you'll have to register with us. Once registered, you can share your personal referral code with your friends. If your friend registers using your referral code and makes an investment, we will add a 0.5% bonus of the total confirmed investments made by your friend into successfully funded projects to your and your friend's accounts for the first three months of their EstateGuru membership. With this money, you can make investments, pay back loan repayments or withdraw it to your bank account!
What are the benefits of investing via EstateGuru?
EstateGuru makes it easy for investors to access a variety of real estate investments with a relatively small amount of capital. The minimum amount for investment is €50, which enables investors to create a diversified portfolio. All loans are secured with a mortgage.
I have registered, but have not received my confirmation email.
If you have not received the confirmation email after registration, please check your spam folder first. In most cases, you will find the email there. If you still have not received the letter, please send us an email to email@example.com
What happens to my established contracts if EstateGuru goes into bankruptcy?
EstateGuru is a facilitator of real investments, we do not offer the management of assets. All investment contracts are signed between the borrower and the investor, EstateGuru simply facilitates this transaction. All client funds are separated from EstateGuru’s operational funds. Should EstateGuru suffer financial difficulties or go bankrupt, client funds are safe and can still be accessed. In such an unlikely event, a contractual entity will be appointed to take over the role of EstateGuru to serve all the investments.
Does EstateGuru guarantee my loans?
EstateGuru is not a bank, thus we do not fall under the scope of banking laws and regulations. Like with most forms of investing, peer-to-peer lending carries a degree of risk. We reduce this risk to our investors by conducting thorough due diligence and by taking asset security on every loan, in case the borrower is unable to repay their loan. EstateGuru does not guarantee your loans.
If all loans are secured, why don't the borrowers approach banks?
After the credit crunch and the resultant recession, the risk appetite of banks was reduced significantly, which means that banks have tightened their lending criteria. Banks have strict criteria, which is not borrower friendly and thus many loan applications are rejected by banks. EstateGuru is a small and flexible organization which is willing to help companies that are denied financing by banks despite their strong business plan and solid collateral.
What is the difference between secured and unsecured lending and why is secured lending better?
An unsecured loan is a loan which does not have any collateral in place, such as land or apartment, and is solely based on a borrower’s credit history and potential ability to repay. Secured loans have assets as collateral so that if a borrower cannot repay the loan, EstateGuru's security agent represented by a law firm Triniti will start the asset sales process. Hereby, the risk of losing the money is minimized..
How do I start investing in EstateGuru?
First you need to sign up as an investor on our platform. Then you need to visit your email account and activate your user account. Before you are allowed to start investing, you are required to send us an accurate copy of your government-issued identification document, fill in the required AML information and an appropriateness questionnaire. Transfer money to your EstateGuru virtual account. Choose a loan you would like to invest in. All loan repayments and interest accrued is held on your EstateGuru account.
What are the fees for investors?
Majority of the fees are covered by the borrowers. However, EstateGuru charges a 2% fee for selling claims via the secondary market function (the fee is applied to the seller) and a €1 service fee which is calculated and charged every time an investor withdraws funds from the virtual account.
Where is the investors' money held?
Investors' money is held in a separate client money bank account. The account is separate from EstateGuru’s operational bank account and is protected in the unlikely event that anything happens with EstateGuru. Any uninvested money that is in your account can be withdrawn instantly. Disclaimer: during 2020 we are importing all user accounts to a third party service provider Lemonway. As a result, each investor will receive a personal IBAN code to use for your payments.
Is it possible to invest though a company?
Yes. You need to create an investor account with your own name and in the end of the registration form, you have to choose “Select this if you represent a company”. Make sure to add the full name of your business and the correct registry code. Before investing you are required to send us an accurate copy of your government-issued identification document.
Is the interest rate fixed?
Yes, the interest rate paid by the borrower is fixed throughout the loan period. The payment frequency and interest rate can vary depending on the loan type.
Am I obligated to pay tax on interest that I receive?
The interest that you receive from borrowers is gross income, which means that EstateGuru does not deduct any tax from the amount. All interest earned from loans is treated by tax authorities as investment income and thus subject to income tax. Investors have the possibility to postpone paying the income tax by investing through a juridical entity, but will still be liable for tax. EstateGuru does not provide tax-related advice and recommend that you turn to a local tax advisor for additional information.
Which documents are required to apply for a loan?
Requested loan amount, period, interest and repayment schedule Description of the project – how will be the money used; description of the mortgage (location, condition). Appraisal report Business plan Pictures If applicable, information about previous projects and introduction of the borrower. All documents can be uploaded in the loan application form. Additional documents can be sent to firstname.lastname@example.org
Once I apply for a loan, how long will it take to get processed?
We will make contact with potential borrowers soon after an enquiry or application has been made. We will go through the loan application in detail and ask more questions or for additional documentation where necessary. It will take approximately 2-3 days to evaluate the application and write the loan application, assuming all paperwork is in place. After the final examination is made the loan will be opened for investing on the platform. The syndication process can take anything from a few minutes up to 2 weeks. How fast the project is funded depends mostly on the attractiveness of the project.
What are the fees for the borrower?
EstateGuru charges 3-4% of the total loan amount in case of the successful funding process and a 0-2% annual administration fee. In case of a delay in the loan repayment, several penalty fees need to be paid by the borrower.