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File a Complaint

At Estateguru, we prioritize providing top-notch service and user experience. In case you are not satisfied with our provided services, you can fill in the form below and submit a complaint. All such complaints are reviewed by our dedicated team and handled effectively and promptly.

Feel free to reach our support team before submitting the complaint in chat via support widget located in the bottom right corner of the page or send an email to info@estateguru.co

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Submit a complaint

Filing a complaint shall not be taken lightly, as it involves a serious process of investigation and reporting to our regulator. This specifically means submitting a form, according to all requirements stated on this page. Once you have submitted your complaint, our Customer Complaint Officer will review and respond in 15 business days. You can read more about our complaints process and next steps in our User Agreement or Support Center.

*- marked fields are compulsory to fill in.

Personal Data

If available
Registered office for legal entities

Contact address details, if different

Legal representative, if applicable

Personal data of the legal representative (a power of attoney or other official document including the appointment of the representative)

Information about the complaint

Max file size is 25mb. Only .jpg and .png files.

Thank you for submitting your complaint.

Our customer support team will review and respond within 15 working days.​

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